This Privacy Policy describes how p92pkr collects, uses, stores, shares, and protects the personal data of players and visitors who use the p92pkr platform at p92pkr.net. We are committed to handling the personal information of our Pakistani players with transparency, care, and in accordance with applicable data protection principles. By registering an account or using p92pkr in any capacity, you acknowledge and accept the practices described in this Policy.
Privacy at a Glance
These cards outline our key privacy principles. They are a summary only — the full policy below governs our data practices.
All personal data at p92pkr is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. We apply the same security standards to your CNIC and payment data as Pakistani banks apply to their own digital infrastructure.
p92pkr does not sell, rent, or otherwise commercially transfer your personal information to unrelated third parties. Your data is used exclusively to operate the platform, comply with legal obligations, and improve your experience as a p92pkr player.
p92pkr players have the right to access, correct, export, and request deletion of their personal data at any time. Requests are processed within 30 days of receipt. Some data may be retained where required by anti-money laundering regulations.
p92pkr collects only the data necessary to provide its services — registration details, KYC documentation, transaction history, and gameplay records. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance.
All p92pkr marketing communications — including SMS, email, and promotional notifications — include a clear and functional opt-out mechanism. Players who opt out will not receive promotional materials; transactional and account communications will continue as required.
p92pkr retains personal data only for as long as necessary to fulfil the purposes for which it was collected. KYC records and transaction histories are retained for a minimum of five years as required under applicable anti-money laundering regulations, then securely deleted.
Your Rights
As a p92pkr player, you have clearly defined rights over your personal data. These rights are available to every registered player regardless of their account tier or activity level.
Request a complete copy of all personal data p92pkr holds about you, including registration data, KYC records, transaction history, and gameplay logs.
Request correction of any inaccurate or incomplete personal data held in your p92pkr account. Corrections to KYC data require supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request an export of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider of your choosing.
Request that p92pkr restrict the processing of your personal data in certain circumstances, such as during an investigation into the accuracy of the data.
Object to the processing of your personal data for direct marketing purposes at any time. Opt-out requests for marketing communications take effect within 48 hours.
1.1 p92pkr ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at p92pkr.net. p92pkr is the data controller responsible for the personal data of registered players and Platform visitors described in this Privacy Policy.
1.2 p92pkr is built specifically for Pakistani players and processes all transactions in Pakistani Rupees (PKR). Our primary user base consists of players from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and other cities and towns across Pakistan.
1.3 Questions, requests, or complaints relating to the use of your personal data by p92pkr should be directed to our Privacy team at: [email protected]. Please include "Privacy Request" in your subject line.
2.1 p92pkr collects and processes the following categories of personal data about you:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC copy (front and back), photograph | Registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address | Registration |
| Financial Data | JazzCash/EasyPaisa account number, bank account details (HBL, UBL, Meezan, Allied), card details (tokenised), SadaPay/NayaPay account, crypto wallet address | Cashier — deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet history, bonus history, wallet balance snapshots | All financial activity on the Platform |
| Technical Data | IP address, device type, operating system, browser type, session tokens, login timestamps | Each Platform session |
| Usage Data | Pages visited, games played, session duration, click patterns, feature usage | Throughout Platform use |
| Communication Data | Support chat transcripts, email correspondence, SMS communication records | Customer support interactions |
| Responsible Gaming Data | Self-imposed limits, cooling-off periods, self-exclusion records, problem gambling flags | Account settings and support interactions |
2.2 p92pkr does not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs, or political opinions) except where a player voluntarily discloses such information in the context of a responsible gaming or support interaction, in which case it is treated with the highest degree of confidentiality.
3.1 Directly from you — when you register an Account, complete KYC verification, make deposits or withdrawals, place bets, contact customer support, respond to surveys, or update your Account settings.
3.2 Automatically — through cookies, web beacons, session tracking technology, and server logs when you access and use the Platform. This includes your IP address, device fingerprint, and navigation behaviour within p92pkr.net.
3.3 From third parties — including identity verification service providers (for CNIC cross-referencing), payment processors (for transaction confirmation), fraud detection services, and responsible gaming databases (for self-exclusion cross-checks).
4.1 p92pkr uses your personal data for the following purposes:
5.1 p92pkr processes your personal data on the following legal grounds:
6.1 p92pkr does not sell your personal data. We may share your data with the following categories of recipients only where necessary and subject to appropriate contractual safeguards:
6.2 All third parties who receive personal data from p92pkr are required by contract to process that data only for the specified purpose, to apply appropriate security measures, and to comply with applicable data protection obligations.
7.1 As a platform serving Pakistani players through international gaming infrastructure, some of your personal data may be transferred to and processed in countries outside Pakistan, including countries in which our game software providers, cloud hosting providers, and fraud prevention services operate.
7.2 Where such transfers occur, p92pkr ensures that appropriate safeguards are in place — including contractual data protection clauses — to protect your data to a standard equivalent to that described in this Policy, regardless of where processing takes place.
7.3 Your payment data relating to Pakistani mobile wallets and banks (JazzCash, EasyPaisa, HBL, Meezan, and others) is processed within Pakistan's domestic payment infrastructure and is not subject to international transfer.
8.1 p92pkr retains your personal data for only as long as necessary to fulfil the purposes outlined in this Policy, subject to the following minimum retention periods:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.
9.1 p92pkr implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
9.2 Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that poses a material risk to your rights and freedoms, p92pkr will notify affected players and relevant authorities in accordance with applicable notification obligations.
9.3 You play an important role in securing your own data. You are responsible for keeping your p92pkr login credentials confidential and for enabling two-factor authentication on your account. If you suspect your account has been compromised, contact p92pkr support immediately.
10.1 p92pkr uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyse how the Platform is used. The following categories of cookies are used:
10.2 You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from using the Platform. Disabling analytical or functional cookies will not prevent access but may affect certain Platform features.
11.1 p92pkr's services are exclusively available to individuals aged 21 years and older. We do not knowingly collect or process the personal data of individuals under the age of 21.
11.2 If p92pkr becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the collected data (subject to any legal retention obligations relating to the fraud itself), and — where applicable — report the incident to the relevant regulatory authority.
11.3 p92pkr's KYC verification process, which cross-references submitted CNIC data against the player's stated date of birth, serves as the primary mechanism for identifying and preventing under-age registration.
12.1 To exercise any of the rights described in this Policy — including access, correction, erasure, portability, restriction, or objection — please contact p92pkr at [email protected] with the subject line "Data Rights Request".
12.2 All valid data rights requests will be acknowledged within five (5) business days and fulfilled within thirty (30) calendar days of receipt. Where a request is complex or involves large volumes of data, we may extend this period by an additional thirty (30) days, notifying you of the extension and the reason for it.
12.3 p92pkr will not charge a fee for processing data rights requests unless the request is manifestly unfounded, excessive, or repetitive — in which case a reasonable administrative fee may apply.
12.4 To protect your data, all rights requests must be verified against your registered identity before processing. You may be asked to confirm your registered mobile number and CNIC number as part of the verification process.
13.1 With your consent provided during registration, p92pkr may send you promotional communications via SMS, email, and in-Platform notifications about bonuses, new games, sports betting markets, and platform updates.
13.2 You may withdraw consent for marketing communications at any time by: updating your notification preferences in Account Settings; using the "Unsubscribe" link included in all p92pkr marketing emails; or contacting p92pkr support directly and requesting removal from marketing lists.
13.3 Opting out of marketing communications will not affect the delivery of transactional and account communications, including deposit confirmations, withdrawal notifications, KYC requests, and responsible gaming alerts.
14.1 The p92pkr Platform integrates third-party game software and payment services. These services operate under their own privacy policies, which are independent of this Policy. p92pkr is not responsible for the data practices of third-party game providers, payment processors, or any other external services.
14.2 p92pkr does not include links to external websites in the main body of the Platform. If any third-party content is displayed within the Platform (such as embedded game interfaces), the relevant third party's privacy terms apply to data processed within that interface.
15.1 p92pkr may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via their registered email address and display a prominent notice on the Platform at least fourteen (14) days before the updated Policy takes effect.
15.2 The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how p92pkr protects your personal data.
15.3 Continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms.
16.1 For all privacy-related queries, requests, or concerns regarding p92pkr's handling of your personal data, please contact our Privacy team:
16.2 If you believe p92pkr has not adequately addressed your privacy concern, you have the right to lodge a complaint with the relevant data protection or regulatory authority in your jurisdiction. p92pkr will cooperate fully with any regulatory investigation into our data practices.
16.3 p92pkr takes all privacy complaints seriously. Formal complaints received in writing will be acknowledged within 24 hours and fully investigated within 20 business days. You will receive a written response detailing the outcome of the investigation and any corrective actions taken.
Our Privacy and Support teams are available 24/7 in English and Urdu to handle all data requests and account queries. 21+ only. Play responsibly.
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